Care Inspection annual reports

The role of the Care Inspectorate is to ensure that the quality of care services in Scotland meet the high standards required for all service users. 

If improvements are needed, the Care Inspectorate help support services to make positive changes.   

Care Inspection reports

Please find below copies of our last 5 care inspection reports. 

All copies of our reports can be found via the Care Inspectorate web site at 

www.careinspectorate.com

IKL Care receive Excellant Care Inspection Scores

We are delighted to confirm, that following our recent unannounced Inspection report the service has been awarded the following marks:

This was an unannounced inspection which took place between 17 and 20 March 2026. The inspection was carried out by one inspector from the Care Inspectorate.

Here at IKL Care, we are delighted for the Support Staff and Management team who work incredibly hard to ensure we supply the best possible care and support to our service user's.

How well do we support peoples wellbeing?    6-Excellent

1.1 People experience compassion, dignity and respect   6-Excellent

1.3 People's health and wellbeing benefits from their care and support  6-Excellent

How well is our care support planned?    6-Excellent

5.1 Assessment and personal planning reflects peoples outcomes and wishes  6-Excellent 

Some highlights from the report from the Inspector:

IKL Care demostrated significant strengths in supporting people

People's experiences and outcomes were outstandingly high and we evaluated this quality indicator as excellent and sector leading". 

• Staff culture is rooted in dignity & respect, underpinned by professional relationships, this meant that people were supported with compassion and staff respected peoples privacy and values at all times.
• People were able to stay at home when this was their wish, because of strong professional networks, health rferrals were made promptly and had ensured timely treatment and ultimately prevented unnecessary hospital admissions.
• We saw lovely examples of care staff taking time to ensure people had something interesting to do between their care and support visits and people told us this "made each day great"
• The service responded promptly at times of crisis, both in terms of the support provided and in ensuring the relevant people were informed.
• The service demonstrated an exceptionally good, outcome-focused approach to care planning that ensured people received exactly the support they needed, at the times they expected, and because the service was highly responsive to changing needs when a person's wishes or health status changed, their care plan was updated immediately to reflect this.
• Assessment and support planning should reflect and respect people's wishes and outcomes. The care plans at IKL Care were exemplary, supporting outstanding outcomes for people, therefore, we evaluated this quality indicator as excellent.