IKL Care The Perfect Care Company Established 1998
IKL Care       The Perfect Care Company Established 1998

Coronavirus updates



Front line care workers now have access to full face visors after ClacksFirst secured funding from the Scottish Government to allow an Alloa firm "Thredgards" to produce full face visors for local front line workers. Due to the strain on PPE availability for all care companies, this has come as a positive step forward in the battle against the COVID-19 virus, We are delighted to say that we took delivery of the new items this week and are now availabe for our front line workers.





Front line care workers can now be referred to Forth Valley Health Care for immeadiate testing if they show signs of having the virus. 



If any of our support workers feel they have symptoms we can now refer them for testing. The process has been quite quick with results coming back in 48 hours. Workers must be able to travel to one of the testing stations, the nearest for IKL Care being in Stirling at the newly refirbished Stilring Royal Hospital. The facility is a drive through area and results are text to the person within 48 hours. This is a welcome move by the Government to try and ensure that front line workers get tested and are available for work with vulnerable persons. This will also give much needed peace of mind to our service users and support workers during this difficult time.




A local soft furnishings company based in Alloa are making up material face masks and linen bags for all frontline workers free of charge. Rags and Tails who normally produce soft furnishings for showhomes have turned their hand to making material face masks suitable for wearing to the shops etc and linen laundry bags which allow front line workers to store dirty/used work clothes in the bag ready to take home to wash.


We were delighted to take delivery of face masks this week which we have distributed to support workers and their families to assist with trips to the shops etc. 


The compant have now posted on their facebook page a step by step guide on how to make up a simple face mask with the basic materials. Going forward it looks like the Government will at some point suggest that all people out and about after the lock down should consider weareing some sort of face mask until the virus has been defeated.


Forth Valley healthcare has announced that they will be increasing "testing" for front line workers. At the moment this is only being extended to Police and Ambulance services (currently nurses and doctors etc are being tested). They are hoping to increase their "drive through" capability for these front line workers. 


There is the facility for current front line care support workers to request a test, but only for workers with "symptoms". They will have to contact NHS forth valley to request this via email. They will then be asked questions to see if they are suitable for testing. This is a drive to get front line workers back to work. Care managers are encouraged to use the email helpline to supply information on potential support workers who have "symptoms". The support worker will then be contatced direct by a nurse who will advise if they are suitabel for testing. 


We would still welcome the testing of all front line care support workers. This would give all support workers and service users additional assurance on the fight against the virus.


30.03.20: STAFF LEVELS: 

Curently we have employed several "bank staff" to assist with covering staff on "self isolation", "Sheilding" and sickness cover. We have followed Care Inspectorate guidelines regrding initial training, induction and disclosure PVG checks.




Please note that as of 27.03.20 the Office will be closed to non essential persons and/or visitors. 

The managers and supervisors are still at work and are dealing with increased numbers of calls relating to the COVID-19 situation. 

The office front door will be locked at all times with a notice informing anyone that they need to contact the office on 01259 404027 if they require entry. 

Staff have been informed and time slots have been made available for them to collect ppe and delivery drivers to the office will have to call ahead for access.




Given the current unprecedented  situation regarding the COVID-19 outbreak, we will be trying our hardest to give as much updates and factual information on this page whenever updates become available. 


We would like to take this opportunity  to inform all our service users that we will be working as normal as possible throughout the coming the days and weeks to ensure that care is still being supplied to our service users. 


We hope that you understand that in the current situation we will be working extremely hard to keep disruptions to a minmum with your care packages.


All of our service users and support workers have been issued with what guidelines we are putting in place so try and protect both our staff and service users. 


To all our service users: Please be assuerd that we have a fantastic dedicated sensible and responsible group of support workers who will follow IKL Care guidelines AND WILL NOT BE AT WORK IF THEY ARE SHOWING ANY OF THE SYMPTOMS  advised as being the symptoms of the virus. 


Please except our apologies if you have experienced any disruption to your service i.e a change of times and where we have had to take the very difficult decison to cancel "non essential" visits. These measures have been put in place to minimise the risk to our service users and relieve some pressure on the care staff who will be required to provide care to those most in need.


The impact of closures of colleges, sporting groups and other such activities that our service users regularly attend has given us no option but to address these type of support visits.


Our office staff are currently under extreme pressure and are working around the clock trying to rearrange visits and answer queries and in general trying to keep the service running as smoothly as possible. We respectfully request your patience at this time and will do our utmost to update you when any new information becomes available.

Contact Us

IKL Care

1-3 Coalgate


FK10 1EH

Tel: 01259 404027



Face visors now available:

We have now taken delivery of some face visors as additional PPE for our support staff. Full details on the corona virus update page. 




A massive thank you to all of you who show your appreciation to all front line workers especially our care support workers by clapping at 8pm every Thursday evening. 



COVID-19 testing continues:

The testing of front line care workers is now in full swing. The facility is only available for workers showing signs of the virus. Full details on the corona virus update page. 



PPE update:

We are now taking regular delivery of PPE from the Pandemic stores. These now include protective eyewear for dealing with positive cases of the virus.



Coronavirus COVID-19 update:

Testing of front line workers is now underway for any of our staff showing symptoms.



PPE Masks:

We are delighted to say that a local soft furnishing company is now in the process of making material face masks and linen bags for front line workers free of charge. See Corona virus update news page for full details




Coronavirus COVID-19 update:

Testing of front line workers: NHS Forth Valley have announced increased testing for front line workers: see our update page for full details.




Coronavirus COVID-19 update:

Pandemic stores delivery: We have been fortunate to have taken delivery of the much needed Pandemic PPE stock. This includes the fluid resistant masks which have been distributed to all our staff currently at work. 




Coronavirus COVID-19 update:

Due to the ongoing situation we will be reducing the number of visits to the office until the current lockdown rules are revisited. The office is still open but no visitors will be allowed unless you have contacted the office brfore hand. Full details on our virus update page.



Coronavirus COVID-19 advice

We have added 2 new pages to the website where we will be giving updated information on the ongoing situation and guideance from governing bodies.




Job vacancy: Care Co-ordinator

We currently have a position for a care co-ordinator within our Alloa office. See our recruitment page for full details.



Job vaccancies:

We are currently on the lookout for support workers for both full time and part time hours. Hours to include evening & weekends. Full details on our recruitment page.



Winter working policy:

Well its that time of year again and the winter seems to have sneeked up on us. As usual for this time of year we have informed all our service users of the implementation of our "winter working policy". This will run all through the winter until we see the first signs of Spring approaching next year. Remember to look out for those who live alone. Give them a little chap at the door and see if they need anything...even a wee chat.

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